Privacy Policy

This Privacy Policy describes how Mod Pizza ("we," "us," "our," or the "Company") collects, uses, stores, shares, and protects your personal information when you visit our website at pizzas-mods.digital (the "Site"), use our online ordering platform, participate in our loyalty programs, or otherwise interact with our services (collectively, the "Services"). Please read this policy carefully before using our Services.

By accessing or using our Site and Services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree with the terms described herein, please discontinue use of our Services immediately.

We are committed to protecting your privacy and complying with all applicable United States federal and state privacy laws, including but not limited to the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA), the Federal Trade Commission Act (FTC Act), the Children's Online Privacy Protection Act (COPPA), and other applicable state and federal privacy regulations.

1. About Us and How to Contact Us

Mod Pizza operates the website pizzas-mods.digital and provides food-related services through our digital platforms. As the operator of this Site, we act as the data controller responsible for your personal information.

For any questions, concerns, or requests related to this Privacy Policy or the handling of your personal data, please contact us using the information provided above. We aim to respond to all privacy-related inquiries within 30 days of receipt.

2. Information We Collect

We collect various types of information in connection with your use of our Services. The categories of personal information we collect include the following:

2.1 Personal Information You Provide Directly

When you interact with us — for example, by creating an account, placing an order, signing up for our newsletter, participating in promotions, or contacting our customer support team — we may collect the following types of personal information:

• Identifiers: Your full name, username, and email address
• Contact Information: Phone number, billing address, delivery address, and other contact details
• Account Credentials: Username, password (stored in encrypted form), and security questions
• Payment Information: Credit or debit card numbers, billing information, and transaction history (note: full payment card data is processed by third-party payment processors and is not stored on our servers)
• Order Information: Items ordered, customizations, order history, and dietary preferences
• Communications: Messages, feedback, reviews, or any other communications you send to us
• Loyalty Program Data: Points balances, reward redemptions, and participation history
• Marketing Preferences: Opt-in or opt-out preferences for promotional communications

2.2 Information Collected Automatically

When you visit or use our Site, we automatically collect certain technical and usage information through cookies, web beacons, pixel tags, and similar tracking technologies. This includes:

• Device Information: Device type, operating system, browser type and version, screen resolution, device identifiers, and mobile network information
• Log Data: IP address, access times, pages viewed, links clicked, referral URLs, and other standard server log data
• Usage Data: How you navigate our Site, features you use, search queries, time spent on pages, and other behavioral data
• Location Data: General geographic location derived from your IP address; precise location data if you grant permission through your browser or mobile device settings
• Cookie and Tracking Data: Data collected through cookies and similar technologies (see Section 8 for more details)

2.3 Information from Third Parties

We may also receive personal information about you from third-party sources, including:

• Social Media Platforms: If you choose to log in or link your account with a social media service (such as Facebook, Google, or Apple), we may receive profile information from those platforms consistent with their privacy settings
• Delivery Partners: Third-party delivery services that fulfill your orders may share delivery confirmation and related data with us
• Analytics Providers: Third-party analytics companies that provide us with aggregated or individual-level data about Site visitors
• Marketing Partners: Advertising networks and marketing technology providers may share data that helps us better understand our audience
• Payment Processors: Our payment service providers may share transaction confirmation data with us

2.4 Sensitive Personal Information

In limited circumstances, we may collect sensitive personal information, such as:

• Dietary restrictions or food allergy information you voluntarily provide when placing orders
• Precise geolocation data (only if you explicitly enable location services)

We do not use or disclose sensitive personal information for purposes other than those necessary to provide our Services, as permitted by applicable law.

3. How We Use Your Information

We use the personal information we collect for a variety of purposes, all aimed at providing, maintaining, and improving our Services, as well as complying with our legal obligations. The specific purposes include:

3.1 Service Provision and Order Fulfillment

• Processing and fulfilling your food orders, including coordinating with delivery services
• Creating and managing your account on our platform
• Processing payments and sending transaction confirmations
• Administering our loyalty and rewards program
• Providing customer support and responding to your inquiries
• Sending you important service-related notifications, such as order confirmations, shipping updates, and account alerts

3.2 Analytics and Service Improvement

• Analyzing how users interact with our Site and Services to understand trends and preferences
• Improving the design, functionality, and content of our platform
• Conducting internal research and development
• Monitoring and improving the security and performance of our Site
• Troubleshooting technical issues and bugs

3.3 Marketing and Communications

• Sending you promotional emails, special offers, and news about Mod Pizza products and services (only where you have opted in or as otherwise permitted by law)
• Personalizing your experience by displaying relevant offers and content based on your preferences and order history
• Delivering targeted advertisements through our own platform and on third-party sites (subject to your preferences and applicable law)
• Conducting surveys, sweepstakes, contests, and other promotional activities

3.4 Legal and Compliance Purposes

• Complying with applicable federal and state laws and regulations
• Responding to legal processes, court orders, and government requests
• Protecting our rights, interests, and property, and those of our users
• Detecting, preventing, and investigating fraud, unauthorized access, and other illegal activities
• Enforcing our Terms of Service and other agreements

3.5 Legal Bases for Processing

Depending on the context, we process your personal information based on the following legal justifications:

• Contractual Necessity: Processing required to fulfill your orders and deliver our Services
• Legitimate Interests: Analytics, security, fraud prevention, and business operations
• Consent: Marketing communications and certain uses of cookies
• Legal Obligation: Compliance with applicable laws and regulations

4. Sharing of Your Personal Information

We do not sell your personal information in the traditional sense. However, as described below, we do share your data with certain third parties for legitimate business purposes. California residents, please note that certain data sharing practices may qualify as a "sale" or "sharing" under the CCPA/CPRA (see Section 10).

4.1 Service Providers and Business Partners

We share your information with trusted third-party service providers who perform functions on our behalf, including:

• Payment Processors: To securely process transactions (e.g., Stripe, Square, PayPal)
• Delivery Partners: Third-party delivery services that fulfill your food orders
• Cloud Hosting and Infrastructure: Providers who host our website and databases
• Email and Communication Services: Providers who send transactional and marketing emails on our behalf
• Analytics Providers: Companies like Google Analytics that help us understand Site usage
• Customer Support Platforms: Tools used to manage and respond to customer inquiries
• Marketing Technology Providers: Platforms that help us deliver targeted advertising and manage campaigns

All service providers are contractually obligated to use your personal information only as directed by us and in compliance with this Privacy Policy and applicable law.

4.2 Legal Requirements and Protection of Rights

We may disclose your personal information when required or permitted by law, including:

• In response to a valid court order, subpoena, or other legal process
• To comply with applicable federal, state, or local laws and regulations
• To cooperate with law enforcement authorities or government agencies
• To protect the rights, property, or safety of Mod Pizza, our customers, or the public
• To detect, prevent, or address fraud, security breaches, or technical issues

4.3 Business Transfers

If Mod Pizza is involved in a merger, acquisition, asset sale, corporate reorganization, or similar business transaction, your personal information may be transferred to the relevant third party. We will notify you by email and/or a prominent notice on our Site before your personal information is transferred and becomes subject to a different privacy policy.

4.4 With Your Consent

We may share your personal information with third parties in additional ways when you have provided your explicit consent to do so.

4.5 Aggregated or De-Identified Data

We may share aggregated, anonymized, or de-identified information that cannot reasonably be used to identify you with partners, advertisers, or for public reporting purposes.

5. Data Security

We take the security of your personal information seriously and implement a range of technical, administrative, and physical safeguards designed to protect your data from unauthorized access, disclosure, alteration, and destruction.

5.1 Security Measures We Implement

• Encryption: All data transmitted between your browser and our servers is encrypted using industry-standard SSL/TLS protocols. Stored sensitive data is encrypted at rest.
• Access Controls: We restrict access to personal information to authorized employees, contractors, and service providers on a need-to-know basis.
• Password Protection: User passwords are stored using strong, one-way cryptographic hashing algorithms.
• Firewalls and Intrusion Detection: We use firewalls and monitoring systems to detect and prevent unauthorized access.
• Regular Security Audits: We conduct periodic security assessments and vulnerability testing of our systems.
• Employee Training: Our staff receives regular training on data protection best practices and security awareness.
• Incident Response Plan: We maintain a documented data breach response plan to promptly address and report security incidents as required by law.

5.2 Limitations

While we strive to protect your personal information using commercially reasonable security measures, no method of transmission over the Internet or electronic storage is completely secure. We cannot guarantee absolute security of your data. In the event of a data breach that poses a risk to your rights and freedoms, we will notify affected users and relevant authorities in accordance with applicable state breach notification laws, including those of states that require such notifications.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, to provide our Services, to comply with legal and regulatory obligations, to resolve disputes, and to enforce our agreements. The following retention periods generally apply:

When personal information is no longer needed for the purposes described above, we will securely delete or anonymize it in accordance with our data disposal procedures.

7. Your Privacy Rights

Depending on your state of residence and applicable law, you may have certain rights regarding your personal information. We are committed to honoring these rights and providing you with the tools to exercise them.

7.1 Rights Available to All U.S. Users

• Right to Know: You may request information about the categories and specific pieces of personal data we have collected about you
• Right to Correction: You may request that we correct inaccurate or incomplete personal information we hold about you
• Right to Deletion: You may request that we delete your personal information, subject to certain exceptions (e.g., data needed to complete transactions or comply with legal obligations)
• Right to Opt-Out of Marketing: You may opt out of receiving marketing communications at any time by using the unsubscribe link in our emails or contacting us directly

7.2 California Consumer Rights (CCPA/CPRA)

If you are a California resident, you have the following additional rights under the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA):

• Right to Know (Detailed): The right to know the categories of personal information collected, the sources from which it was collected, the business or commercial purposes for collecting it, the categories of third parties with whom it is shared, and the specific pieces of personal information collected about you
• Right to Delete: The right to request deletion of personal information we collected from you, subject to certain exemptions
• Right to Correct: The right to request correction of inaccurate personal information we maintain about you
• Right to Opt-Out of Sale/Sharing: The right to opt out of the "sale" or "sharing" of your personal information as defined by the CCPA/CPRA. To exercise this right, click "Do Not Sell or Share My Personal Information" on our Site footer or contact us directly
• Right to Limit Use of Sensitive Personal Information: The right to limit how we use and disclose your sensitive personal information
• Right to Non-Discrimination: The right not to receive discriminatory treatment for exercising your CCPA/CPRA rights. We will not deny you goods or services, charge different prices, or provide a different level of quality because you exercised your privacy rights
• Right to Data Portability: The right to receive your personal information in a portable, readily usable format

7.3 How to Submit a Privacy Rights Request

To exercise any of the rights described above, please contact us using one of the following methods:

• Email: [email protected]
• Website: Submit a request through the contact form available at pizzas-mods.digital

We will verify your identity before processing your request. Verification may require you to provide certain personal information that matches our records. We will respond to verifiable consumer requests within 45 days. If we require additional time, we will notify you of the extension and the reason within the initial 45-day period. You may designate an authorized agent to submit requests on your behalf by providing written authorization.

8. Cookies and Tracking Technologies

Our Site uses cookies, web beacons, pixel tags, local storage, and similar tracking technologies to enhance your experience, analyze usage patterns, and deliver personalized advertising.

8.1 Types of Cookies We Use

• Essential Cookies: Necessary for the basic functionality of our Site, such as maintaining your session, processing orders, and ensuring security. These cannot be disabled.
• Performance and Analytics Cookies: Used to collect information about how visitors use our Site, such as which pages are most visited and any error messages received. This helps us improve our website.
• Functional Cookies: Allow our Site to remember your preferences (e.g., saved addresses, language settings) to provide a more personalized experience.
• Marketing and Advertising Cookies: Used to track visitors across websites and deliver targeted advertising based on your interests. These may be set by our advertising partners.

8.2 Managing Your Cookie Preferences

You can manage or disable cookies through your browser settings. Most browsers allow you to refuse new cookies, delete existing cookies, and set preferences for certain websites. Please note that disabling certain cookies may affect the functionality of our Site. You may also opt out of interest-based advertising through the Digital Advertising Alliance at www.aboutads.info/choices or the Network Advertising Initiative at www.networkadvertising.org/choices.

For more detailed information about our use of cookies, please refer to our full Cookie Policy, available on our website at pizzas-mods.digital.

9. Children's Privacy

Our Services are intended for users who are 18 years of age or older. We do not knowingly collect, use, or disclose personal information from individuals under the age of 18. Our Site is not directed at children, and we do not market our Services to minors.

We comply with the Children's Online Privacy Protection Act (COPPA), which prohibits the collection of personal information from children under 13 without verifiable parental consent. If we become aware that we have inadvertently collected personal information from a person under the age of 13, or under the age of 18 for marketing purposes, we will take prompt steps to delete that information from our records.

If you are a parent or guardian and believe that your child has provided us with personal information without your consent, please contact us immediately at [email protected] and we will work to remove that information from our systems.

10. California-Specific Disclosures (CCPA/CPRA)

This section applies specifically to residents of the State of California and supplements the information provided in the rest of this Privacy Policy.

10.1 Categories of Personal Information Collected in the Past 12 Months

10.2 "Do Not Sell or Share My Personal Information"

Under the CCPA/CPRA, California residents have the right to opt out of the "sale" or "sharing" of their personal information with third parties. We may share certain identifiers and internet activity data with advertising and analytics partners, which may qualify as "sharing" under the CCPA/CPRA. To exercise your right to opt out, please contact us at [email protected] or look for the "Do Not Sell or Share My Personal Information" link on our Site.

11. International Data Transfers

Mod Pizza operates primarily in the United States. However, some of our third-party service providers (including cloud hosting, analytics, and email service providers) may be located in, or process data in, countries outside the United States.

If your personal information is transferred to, stored in, or processed in another country, we take steps to ensure that appropriate safeguards are in place to protect your information, consistent with the requirements of applicable U.S. law. These safeguards may include contractual protections (such as Standard Contractual Clauses where applicable), data processing agreements, or other legally recognized transfer mechanisms.

By using our Services, you acknowledge that your personal information may be transferred to and processed in countries that may have different data protection laws than your state or country of residence.

12. Third-Party Links and Services

Our Site may contain links to third-party websites, applications, or services that are not operated by us. These may include social media platforms, delivery partner websites, and payment processors. This Privacy Policy does not apply to those third-party services, and we are not responsible for their privacy practices.

We encourage you to review the privacy policies of any third-party sites or services you visit. The inclusion of a link to a third-party site does not constitute our endorsement of that site's privacy practices or content.

13. How to File a Privacy Complaint

If you have concerns about how we handle your personal information and are not satisfied with our response, you have the right to file a complaint with the appropriate government authority.

13.1 Federal Trade Commission (FTC)

In the United States, the Federal Trade Commission (FTC) enforces consumer protection laws, including those related to data privacy and unfair or deceptive business practices. You may file a complaint with the FTC at:

13.2 California Attorney General (California Residents)

California residents who believe their CCPA/CPRA rights have been violated may file a complaint with the California Privacy Protection Agency (CPPA) or the California Attorney General's Office at:

13.3 Other State Privacy Authorities

Residents of other states with applicable privacy laws (including Virginia, Colorado, Connecticut, Texas, and others) may also have rights to file complaints with their respective state attorneys general or privacy enforcement bodies. We encourage you to consult your state's official government website for information on how to file a privacy complaint.

14. Changes to This Privacy Policy

We reserve the right to update, modify, or revise this Privacy Policy at any time. When we make material changes, we will:

• Post the updated policy on this page with a new "Last Updated" date
• Send an email notification to registered users (where required by law or when changes are significant)
• Display a prominent notice on our Site homepage or at login

We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. Your continued use of our Services after the posting of any revised Privacy Policy constitutes your acceptance of such changes.

15. Contact Us About Privacy

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please do not hesitate to reach out to us. We take all privacy inquiries seriously and are committed to addressing your concerns in a timely and transparent manner.

This Privacy Policy was last reviewed and updated on April 26, 2026. All provisions of this Privacy Policy apply to the extent permitted by applicable law in the United States.